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Home
MBA Program
MBA Program Official Recognition
Diploma, Transcript and Graduation Conditions
Master of Business Administration
Transcription of MBA Program
MBA Tutorials
FAQ
Policy
Terms and Conditions
Privacy Policy
Delivery Policy
Cookie Policy
GDPR Compliance
Data Security
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About Us
Contact Us
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Home
MBA Program
MBA Program Official Recognition
Diploma, Transcript and Graduation Conditions
Master of Business Administration
Transcription of MBA Program
MBA Tutorials
FAQ
Policy
Terms and Conditions
Privacy Policy
Delivery Policy
Cookie Policy
GDPR Compliance
Data Security
Sitemap
About Us
Contact Us
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Top Stories
Mastering Customer Service Podcast
March 27, 2025
Last Update February 13, 2025 7:38 pm
Hannover
Customer Relationship Management
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Customer Relationship Management
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Management
Customer Relationship Management
Customer Relationship Management
Curriculum
4 Sections
12 Lessons
10 Weeks
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Customer Relationship Management
3
1.1
CRM – Introduction
1.2
CRM – Types
1.3
CRM – Customer Relationships
Managing Customers
3
2.1
CRM – 21st Century Customers
2.2
CRM – Building Value for Customers
2.3
CRM – Managing the Customers
CRM Implementation
2
3.1
CRM – Implementing CRM Projects
3.2
CRM – Customer Related Databases
CRM and Automation
4
4.1
CRM – Sales Force Automation (SFA)
4.2
CRM – Marketing Automation
4.3
CRM – Service Automation
4.4
CRM – Emerging Trends
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