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  • October 5, 2022
  • Last Update March 12, 2022 2:43 pm
  • Hannover

Delivery Policy

Delivery Policy

 1. General Information

All certificate, e-certificate and diploma orders are applied after completing course by student. E-book order are applied immediately after completing payment.

2. Delivery Location

Certificate and diploma  offered on academyeurope.eu  are only available for delivery if student inform his/her delivery address. Diplomas and certificates shall deliver by Academy Europe at locations in Turkey and Germany.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Standard shipping normally takes 5-10 working days for delivery to countries within Europe and 10-14 working days for delivery to countries outside of Europe. However, we do advise to allow up to 28 working days for delivery.

If your item has been received by your national postal provider then you should be able to find a delivery record by going to their website and entering the Global Mail Delivery Code given in your dispatch email, provided your national postal provider has scanned the code upon its arrival into your country.

You can use the following websites to track your order:

http://www.track-trace.com/post

https://www.17track.net/en/

Once your order has entered the destination country, you can track it using the postal service site of your country (where it is possible to track). See countries listed below:

Afghanistan

Albania

American Samoa

Andorra

Anguilla

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bangladesh

Barbados

Belarus

Belgium

Benin

Bermuda

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

Brunei Darussalam

Bulgaria

Burkina Faso

Burundi

Cabo Verde

Cambodia

Cameroon

Canada

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark

Ecuador

El Salvador

Estonia

Ethiopia

Faroe Islands

Fiji

Finland

France

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Guatemala

Guyana

Hongkong

Hungary

Iceland

India

Indonesia

Iran

Ireland

Israel

Italy

Jamaica

Japan

Jordan

Kazakhstan

Kenya

Korea

Latvia

Lebanon

Lesotho

Libyan Arab Jamahiriya

Liechtenstein

Lithuania

Luxembourg

Macau

Macedonia

Malaysia

Maldives

Mali

Malta

Mauritania

Mauritius

Mexico

Moldova

Monaco

Mongolia

Montenegro

Namibia

Netherlands

New Caledonia

New Zealand

Nigeria

Norway

Oman

Pakistan

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Qatar

Romania

Russia

Rwanda

Saint Lucia

Saudi Arabia

Senegal

Serbia

Seychelles

Singapore

Slovakia

Slovenia

Solomon Islands

South Africa

Spain

Sri Lanka

Sudan

Swaziland

Sweden

Switzerland

Syria

Taiwan

Tanzania

Thailand

Togo

Tonga

Tunisia

Turkey

Uganda

Ukraine

United Arab Emirates

United Kingdom

Uruguay

USA (USPS)

Uzbekistan

Vanuatu

Vietnam

Yemen

Zambia

Zimbabwe

4. Shipping Costs

Academy Europe offers its students free shipping by Global Mail Delivery.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at [student@academyeurope.eu].

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at [student@academyeurope.eu].

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