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  • April 20, 2024
  • Last Update May 7, 2023 10:40 am
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Fundamentals of Operations Management

There are many topics, concepts and techniques related to the field of Operations Management.


Strategy is only as good as the results it produces. Good results require the institutional vision and strategic plan to be translated into a cohesive set and achievable action plans to be disseminated throughout the organization. The operations strategy should be aligned with the corporate strategy, and operations in many cases provide distinctive competencies about the subject in which the firm competes. E-Technology provides opportunities for new business strategies and existing radically changed ones.

Transactions stand out in the ability to execute strategy in the e-business world.

Products and Services

The traditional starting point in the production process shapes the product and service.

Decisions on design; It covers the transformation of product and service features into customer needs, which determine the desired quality level, material selection and the evaluation of the obtained production costs.

Processes and Technology

Once the product or service is designed, the physical processes must be established to enable the product to be produced and the service to be delivered. Plans to receive materials; It is developed for process management and deciding on the type of job skills, equipment and technology required. Processes; It is planned, analyzed and rearranged as required by changes in strategy and technologies.


The designed product process must take place physically in a facility and be effectively organized so that the product can be produced and the service delivered as effectively as possible. decision making; It focuses on how the different production sections in the plant are organized and how the process is distributed to ensure a smooth flow and minimal turnover.

Project management

Product design, strategy development, starting a new service and setting up a facility are examples of projects that require careful coordination. Project management solves complex processes; programming activities; It is a technique that ensures that the project is completed on time and with a low budget.

Supply chain management

When production and facilities are designed, decisions must be made about which part or process to outsource and which to outsource. It is usual for the supplier to correspond to 80% of the product content. The number of suppliers and their location around the world make supply chain management an important aspect of operations management. The supply chain encompasses all facilities, functions and activities related to the production of products and the delivery of services from the supplier (and their suppliers) to the customer (and their customers).

Product and Service Demand Forecast

Once the physical facility and manufacturing process is complete to produce products and deliver services, a lot of planning decisions are required to determine when the product will be produced and how much to produce. These decisions depend on customer demand. Prediction; It involves using a number of different methods and quantitative techniques to create accurate demand metrics that will later be used to make production decisions. Production Planning and Programming

Once it has been determined how many products and services are required to meet demand, production programs are developed that include numerous decisions. These decisions; it covers how much materials and parts will be ordered, when these materials and parts will be ordered, how many employees will be employed, and how the work and machinery of these employees will be programmed.

Your decisions; should be taken to ensure that the amount of inventory available at each stage of production is sufficient to avoid unnecessary delays and that the final inventory amount is sufficient to meet customer demands. These decisions; It is facilitated through information technology systems such as enterprise resource planning and management systems such as justin-time. Production planning represents an important decision-making area in operations management.

Quality Assurance

Quality is the basis of all operational decisions. A quality company level wants to determine how a product is made and how a service is delivered. Designing products and services; designing and planning the production process; docking and development of production facilities; designing business and business activities; supply chain management; Planning and scheduling product flows through the system are all areas of quality-based operations management. Quality assurance; It requires establishing a quality management system, using statistical quality control, improving customer service, and intelligently managing human resources.

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    Mohamed Aashik , February 14, 2023 @ 7:25 pm


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