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Mastering Customer Service Podcast

March 27, 2025
Last Update February 13, 2025 7:38 pm
Hannover

Mastering Customer Service

Home - Course - Mastering Customer Service

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Mastering Customer Service

Mastering Customer Service

Curriculum

9 Sections
9 Lessons
10 Weeks

Expand all sectionsCollapse all sections

Customer Service - Introduction
1
- 1.1
  Customer Service – Introduction
Customer Service - Attitude
1
- 2.1
  Customer Service – Attitude
Understanding Customer\'s Problem
1
- 3.1
  Understanding Customer’s Problem
Customer Service - Generating Business
1
- 4.1
  Customer Service – Generating Business
Customer Service - In-Person
1
- 5.1
  Customer Service – In-Person
Customer Service - Over Phone
1
- 6.1
  Customer Service – Over Phone
Customer Service - Difficult Customers
1
- 7.1
  Customer Service – Difficult Customers
Electronic Customer Service
1
- 8.1
  Electronic Customer Service
Customer Service - Mini Case Study
1
- 9.1
  Customer Service – Mini Case Study

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Electronic Customer Service

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